Our Team Members
Fast Assist is a team of experienced IT professionals who are ready to assist you with any of your IT support needs. Click on a team member’s name for more information about that team member. Anyone not shown on this page is not an authorized employee of Fast Assist.
Senior IT Support Specialist
Web Meeting: Click Here
(requires a microphone and speaker, video camera optional)
Click2Talk: Click Here
(requires a microphone and speaker)
Fred is the owner and founder of Fast Assist. Fred attended college at the University of Tennessee in Knoxville, majoring in Computer Science, after graduating High School in 1990. Being originally from Nashville TN, Fred boasts over 20 years of professional IT experience, having owned his own IT Support company from 1995 to 2006 when he lived in Knoxville TN. Fred has also worked on the IT Corporate Help Desk of a major Federal contractor from 2008 to 2011 and has experience with ITIL and Enterprise level application and infrastructure support. He has worked for several small IT Support companies between then and now before launching Fast Assist on October 2017.
IT Support Specialist
Office: 931-298-0555 ext 102
Office: 931-298-0555 ext 101
Customer Service Associate
Sakora is our newest team member. She graduated early from Cumberland County High School in the Class of 2019. Sakora is originally from Ohio. She’s an avid Xbox gamer. Her personality and general demeanor makes her an excellent candidate to be a team member at Fast Assist. She will be working the front reception desk at our new office at 62 E Second Street, assisting anyone who brings a computer in for service or needs additional information about what we do, as well as assisting people who have scheduled meetings with any of our IT technicians or consultants. She will also be attending to general and customer support calls from our customer support call queue as well as helping with answering online chat requests from our website.