Team

Team

Our Team Members

Fast Assist is a team of experienced IT professionals who are ready to assist you with any of your IT support needs. Click on a team member’s name for more information about that team member. Anyone not shown on this page is not an authorized employee of Fast Assist.


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Fred Dickey

Senior IT Support Specialist

Fred Dickey

Senior IT Support Specialist

Fred is the owner and founder of Fast Assist. Fred attended college at the University of Tennessee in Knoxville, majoring in Computer Science, after g

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Matt McDrummond

IT Support Specialist

Matt McDrummond

IT Support Specialist

Matt joined the Fast Assist team on April 1st 2019 as an IT Support Specialist. Matt boasts over 18 years of ITIL compliant, enterprise level IT expe

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Erica Finley

Administrative Assistant

Erica Finley

Administrative Assistant

Erica joined the Fast Assist team on February 18th, 2019. She may be the first person you talk to when you call our office line. She answers our pho

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Sakora Finley

Customer Service Associate

Sakora Finley

Customer Service Associate

Sakora joined the Fast Assist team on January 27th, 2020. She graduated early from Cumberland County High School in the Class of 2019. Sakora is origi