Our Recommended Technology Platform

Our Recommended Technology Platform

There are a bazillion different types of Technology out there in the world.

Which makes it impossible for anyone to keep up with it all.

So, to make sure we can deliver world-class, fast, amazing service – we constantly work towards helping all our clients use the Technology we know and love the best (we call this our Recommended Technology Platform or RTP for short).

We aim for all our clients to use as much of our RTP as possible and we make sure we maintain deep knowledge and training on everything in our RTP so we can keep your IT Infrastructure nicely integrated, fast to support and world-class!

Plus, we eat our own dog food by using everything on the RTP in our own business!

Fast Assist Recommended Technology Platform

  • Fast Assist Endpoint Manager
  • Fast Assist Client Security
  • Fast Assist SOC2 Compliant Security Information & Event Management (SIEM)
  • Fast Assist SOC2 Compliant Security Operations Center as a Platform (SOCaaP)
  • Fast Assist Online Backup 
  • Microsoft 365 for Business (We are a Microsoft Cloud Partner and Indirect Reseller)
  • Microsoft Azure
  • Microsoft Servers
  • VMWare V-Sphere ESXI
  • Dell Servers & Storage
  • Dell Desktops & Laptops
  • TP-Link Managed Switches
  • Brother & HP Printers
  • TP-Link & Ubiquiti Managed Wireless APs
  • YubiKey Security Keys
  • WatchGuard Managed Firewalls
  • Microsoft Office 365 Desktop apps
  • Microsoft Windows 10 and Above
  • 3CX Phone Systems
  • Host My Calls Phone Systems
  • Yealink VoIP Desk Phones (supported with Host My Calls & 3CX phone systems)
  • Grandstream VoIP Desk Phones (supported with 3CX phone systems)
  • Gusto Payroll Service
  • Xero Accounting
  • Duo Security Universal Conditional Access MFA
  • Samsung SSD and M.2 NVMe storage
  • Dell, LG, Acer Monitors
  • Datto Alto 3 BCDR

Recommended Minimum System Requirements

This is our recommended minimum system requirements for business class endpoints. These specs help to ensure that your device is likely to be compatible with the upcoming Windows 11 OS, as Windows 10 will reach End of Life by 2024. It also helps ensure that the performance of your endpoint meets or exceeds expectations when configured with Microsoft 365 and other software such as our client security agent.

Minimum Recommended System Specs for Office Workstations:

  • Intel i5 or i7 8th Gen or higher CPU at 3.0Ghz or faster clock speed
  • UEFI firmware with Secure Boot
  • 16GB of DDR4 or newer memory
  • 256GB or greater SSD or M.2 NVMe storage
  • TPM 2.0 Security Chip (required for disk encryption and compatibility with Windows 11)
  • Graphics Card: DirectX 12 or later support with WDDM 2.0 driver
  • Microsoft Windows 10 Pro or higher

Anything below these specs that experience performance issues will likely be due to the hardware specs being inadequate. We also don’t recommend Windows 10 Home on business class endpoints as it lacks Bitlocker disk encryption support and does not allow for signing in with a Microsoft 365 Business Work or School account and will only utilize a Personal Microsoft Account for cloud based authentication among several other missing features critical for business grade security and management.

We have seen systems with low end CPUs or substandard disk storage sizes as low as 64GB on the market. These are fine if you want Windows 10 S mode which is basically Windows 10 pretending it is Android or Chrome OS. But if you plan on running any x86 or x64 Windows based applications, you need the specs above at a minimum.

For Intel based CPU generations, you can easily identify the generation of the CPU by it’s model number. For example, a 10th gen processor with say something like “Intel i5-10014” for it’s model number whereas a 4th gen processor will say something like “Intel i5-4026”. Notice the numbers after the dash. The first digit or two is the generation of the chip. A 4th gen processor is extremely old. A 7th gen processor is about 5 years old now and a 4th gen would be about 7 to 8 years old or older, yet we see these all the time on Amazon for sale like they are a new or fairly newly refurbished computer. They are pretty much junk for business use. You can find 10th gen systems at reasonable prices with the minimum specs above or we can quote you an endpoint at reasonable price. It’s well worth the investment to ensure that your money isn’t going into something you have to replace within a year or so.

For graphics intensive applications such as Adobe PhotoShop, AutoCAD or SolidWorks, and gaming systems we highly recommend Nvidia GPU based graphics cards (Quadro or Geforce GTX/RTX) with 4GB minimum memory.