Category: Uncategorized

Category: Uncategorized

Modern Marketing Automation
August 1, 2019 Uncategorized Fred Dickey

Today I have been working on a welcome email that is automatically sent out to our new clients. We use a time and expense system called Harvest to track our time and our expenses and invoice our customers. In order to actually invoice a new customer, we have to obtain an email address from the

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Remote Support Change in Billing
June 21, 2019 Uncategorized Fred Dickey

We have changed our billing policy on remote support after getting feedback from one of our customers. Effective Today, June 21st, 2019, for break/fix remote support where you do not have a monthly support plan with us, our service rate will be billed in half hour increments with a minimum of one-half hour. This means

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Friday @ the Crossroads Cancelled Friday June 7th
June 7, 2019 Uncategorized Fred Dickey

Friday at the Crossroads was cancelled for Friday June 7 due to the threat of severe inclement weather. We will be at the next Friday at the Crossroads on Friday August 2nd 2019. Look forward to seeing you then. Everyone stay safe!

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Fast Assist Is Fully Insured
June 5, 2019 Uncategorized Fred Dickey

Fast Assist, as a professional IT Services provider, is now fully insured with insurance coverage specifically designed for the IT Services and Support Industry. In addition to General Liability and Umberalla covarage, we also hold a Tech Error & Omissions policy with cyber coverage that backs up our professionalism and best practices policies in the

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Additional Changes to Our Monthly Support Plans
April 30, 2019 Uncategorized Fred Dickey

We are making an additional change to our monthly support plans. Our pricing hasn’t changed since we updated our plans in January and we are not making any changes to our current pricing. If you signed up for one of our monthly support plants around the time frame of last year to around the beginning

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Website Changes
March 24, 2019 Uncategorized Fred Dickey

We are making some changes to our website. Please bear with us as things might get a little messy in the process.

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New Year, New Opportunities
February 4, 2019 Uncategorized Fred Dickey

Fast Assist kicked off 2019 with a very busy January. We did more business in the month of January than we did both December and November 2018 combined. January was way above our normal average and as such we are hoping it is an indicator of growth for our business. It’s our desire to continue

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Comodo Advanced Endpoint Protection
January 24, 2019 Uncategorized Fred Dickey

Fast Assist Client Security is Comodo Advanced Endpoint Protection. In this video you will get an introduction to how our Client Security works and a sneak peek at the cloud based backends that we use to manage and monitor some of the aspects of your endpoints that we manage. Book a consult appointment with us

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Monthly Support Plans Price Matrix Changes
January 11, 2019 Uncategorized Fred Dickey

We have updated our Monthly Support Plans pricing matrix. The new prices are now reflected in our Monthly Support Pricing Matrix and Request Form. These changes were necessary to accommodate our costs for premium management services technology we offer in our Monthly Support plans, including our premium endpoint security. Email us at if you

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Employment Opportunities
December 4, 2018 Uncategorized Fred Dickey

Please go to our jobs postings page by clicking here for a list of available jobs.

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