Report Message and Insights

Report Message and Insights
August 18, 2021 Comments Off on Report Message and Insights News Fred Dickey

Depending upon what license tier of Microsoft 365 you have, you might notice some extra buttons in Outlook. One of those extra buttons is the Report Message button.

The report message button is a streamlined way to report any emails as junk, phishing or not junk. It automatically sends a copy of the message to Microsoft for analysis to help tweak your spam filtering. I have used this myself to report emails that were crafted in such a way that they managed to slip by all the filters in our Microsoft 365 for business tenant.

Another handy button available in all license tiers of Microsoft 365 for business is the insights button. Insight leverages artificial intelligence that is constantly scanning your emails, communication habits and other documents in the cloud to give you an intelligent outline of your email communications and connections with other people. It helps when you got so many emails that it is hard to keep up because it will show you the most important emails. Especially those where someone asked you a question or you told them you were going to do something. You can even click a button to add a task in an email to/from you to your Microsoft ToDo list.

Insights will also track important contacts and point out their emails to you in the midst of all the organized chaos of your day. Insights helps me manage my communications more efficiently with little effort on my part.

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About The Author
Fred Dickey Fred is the owner and founder of Fast Assist. Fred attended college at the University of Tennessee in Knoxville, majoring in Computer Science, after graduating High School in 1990. Being originally from Nashville TN, Fred boasts over 20 years of professional IT experience, having owned his own IT Support company from 1995 to 2006 when he lived in Knoxville TN. Fred has also worked on the IT Corporate Help Desk of a major Federal contractor from 2008 to 2011 and has experience with ITIL and Enterprise level application and infrastructure support. He has worked for several small IT Support companies between then and now before launching Fast Assist on October 2017.