Hotfix for Fast Assist Client Security agent

Hotfix for Fast Assist Client Security agent
April 8, 2021 Comments Off on Hotfix for Fast Assist Client Security agent News Fred Dickey

The issue we were experiencing in March with the March 18th update to our Client Security agent now has a permanent fix. Version 12.7.1.8539 of the client security agent resolves the issue which impacted QuickBooks, Citrix client and several other apps, all of which utilize virtualization technology within their programs.

We will begin re-enabling auto-containment on impacted endpoints as we confirm that they are up to date with the 12.7.1.8539 version of the client security agent.

This update was released yesterday and should automatically deploy.

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About The Author
Fred Dickey Fred is the owner and founder of Fast Assist. Fred attended college at the University of Tennessee in Knoxville, majoring in Computer Science, after graduating High School in 1990. Being originally from Nashville TN, Fred boasts over 20 years of professional IT experience, having owned his own IT Support company from 1995 to 2006 when he lived in Knoxville TN. Fred has also worked on the IT Corporate Help Desk of a major Federal contractor from 2008 to 2011 and has experience with ITIL and Enterprise level application and infrastructure support. He has worked for several small IT Support companies between then and now before launching Fast Assist on October 2017.