COVID-19 Protocol Update

COVID-19 Protocol Update
March 23, 2020 Comments Off on COVID-19 Protocol Update News Fred Dickey

UPDATE 3/23/2020: We have installed a sliding glass window in our reception window for the safety of our staff and our customers. This window separates our lobby area from our staff. The sliding glass window can be locked and unlocked by our staff, but we also have a pickup/drop off table in our lobby. Visits to our lobby area must be by appointment only. Package deliveries are the only exception. Any unauthorized visits by the general public may be considered trespassing. If you need to speak with someone, you can text, email, phone, schedule a virtual meeting on our webinar system. We have lots of options for that. Our pickup/drop off table will be sterilized between each pickup/drop off. Items we leave for pickup will also be sterilized prior to being placed on the table. Our lobby is sterilized daily. We are here for you, when you need us most.

This information has also been added to our original COVID-19 notice linked in the banner at the top of our website.

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About The Author
Fred Dickey Fred is the owner and founder of Fast Assist. Fred attended college at the University of Tennessee in Knoxville, majoring in Computer Science, after graduating High School in 1990. Being originally from Nashville TN, Fred boasts over 20 years of professional IT experience, having owned his own IT Support company from 1995 to 2006 when he lived in Knoxville TN. Fred has also worked on the IT Corporate Help Desk of a major Federal contractor from 2008 to 2011 and has experience with ITIL and Enterprise level application and infrastructure support. He has worked for several small IT Support companies between then and now before launching Fast Assist on October 2017.